Shipping policy

ORDER PROCESSING TIME

ALL ORDERS ARE PROCESSED WITHIN 1–3 BUSINESS DAYS (EXCLUDING SUNDAYS AND PUBLIC HOLIDAYS).

ORDERS PLACED AFTER 2:00 PM IST WILL BE PROCESSED THE NEXT BUSINESS DAY.

ONCE YOUR ORDER HAS BEEN PROCESSED AND DISPATCHED, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL ALONG WITH TRACKING DETAILS.

SHIPPING TIMELINES
DOMESTIC SHIPPING (INDIA)

STANDARD SHIPPING: 3–7 BUSINESS DAYS

DELIVERY TIMELINES MAY VARY BASED ON YOUR LOCATION, COURIER PARTNER, OR UNFORESEEN CIRCUMSTANCES.

REMOTE OR NON-METRO LOCATIONS MAY REQUIRE ADDITIONAL DELIVERY TIME.

SHIPPING CHARGES

SHIPPING CHARGES (IF APPLICABLE) WILL BE CALCULATED AND DISPLAYED AT CHECKOUT BEFORE PAYMENT.

WE MAY OFFER FREE SHIPPING DURING PROMOTIONAL PERIODS OR ON ORDERS ABOVE A CERTAIN VALUE, WHICH WILL BE CLEARLY COMMUNICATED ON THE WEBSITE.

ORDER TRACKING

ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A TRACKING LINK VIA EMAIL OR WHATSAPP.

YOU CAN TRACK YOUR SHIPMENT USING THE PROVIDED TRACKING INFORMATION.

IF TRACKING DETAILS ARE NOT UPDATED IMMEDIATELY, PLEASE ALLOW UP TO 24 HOURS FOR ACTIVATION.

DELIVERY DELAYS

WHILE WE STRIVE TO DELIVER ALL ORDERS ON TIME, DELAYS MAY OCCUR DUE TO:

WEATHER CONDITIONS

COURIER DELAYS

PUBLIC HOLIDAYS

UNFORESEEN LOGISTICAL ISSUES

WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY COURIER PARTNERS, BUT WE WILL ASSIST YOU IN RESOLVING ANY ISSUES.

INCORRECT ADDRESS OR FAILED DELIVERY

PLEASE ENSURE THAT YOUR SHIPPING ADDRESS AND CONTACT DETAILS ARE ACCURATE AT CHECKOUT.

ORDERS RETURNED DUE TO INCORRECT OR INCOMPLETE ADDRESS DETAILS MAY REQUIRE RE-SHIPPING CHARGES

WE ARE NOT RESPONSIBLE FOR DELIVERY FAILURES CAUSED BY INCORRECT CUSTOMER INFORMATION

DAMAGED OR MISSING PACKAGES

IF YOUR ORDER ARRIVES DAMAGED OR INCOMPLETE:

PLEASE CONTACT US WITHIN 48 HOURS OF DELIVERY

SHARE CLEAR PHOTOS OR VIDEOS OF THE PACKAGE AND PRODUCT

WE WILL REVIEW THE ISSUE AND TAKE APPROPRIATE ACTION.

INTERNATIONAL SHIPPING

CURRENTLY, WE ONLY OFFER INTERNATIONAL SHIPPING IN AUSTRALIA.

ANY UPDATES REGARDING INTERNATIONAL AVAILABILITY WILL BE ANNOUNCED ON OUR WEBSITE.

CONTACT US

FOR ANY SHIPPING-RELATED QUERIES, PLEASE CONTACT US AT:

EMAIL: INFO@BEYONDCEILING.COM

RESPONSE TIME: 2-4 BUSINESS HOURS

THIS POLICY IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.